Occasionally, floral substitutions are necessary due to temporary, regional
availability issues. If this is the case with the gift you’ve selected, our experienced
florists will ensure that the style and theme of your arrangement is preserved and
will substitute only fresh flowers of equal or higher value. We will do our best to
accommodate deliveries at specific times of day, but we cannot guarantee it.

The customer takes full responsibility that the given recipient information is
complete and correct. If there is a delay in the delivery due to incorrect or
incomplete information provided by the customer, the order
will not be refunded.

During extreme weather conditions we cannot guarantee that your order will be
delivered on time and date. If we do not succeed in delivering your order, the order
will be delivered as soon as possible.

Please be advised that we are unable to cancel or change any orders already
delivered or presently en route to delivery. If you find it necessary to cancel or
change delivery dates or addresses for any other orders, simply call our shop
directly. We are also unable to accept cancellations or change requests via e-mail.
If for any reason you are not happy with the service rendered or with the flowers
delivered please contact us so we can solve it as soon as possible.
All delivery will be done under Corona sanitary conditions.

We take your privacy seriously and will take all measures to protect your personal
information. Any personal information received will only be used to fill your order.
We will not sell or redistribute your information to anyone.

We cannot ensure that all of your private communications and other personally
identifiable information will never be disclosed in ways not otherwise described in
this Privacy Policy. For example, we may be required to disclose information to the
government or third parties under certain circumstances, or third parties may
unlawfully intercept or access transmissions or private communications. 

We can (and you authorize us to) disclose any information about you to law enforcement or
other government officials as we, in our sole discretion, believe necessary or
appropriate in connection with an investigation of fraud, intellectual property
infringements, or other activity that may be illegal or may expose us to legal liability.

We accept the following payment types:
• Visa
• MasterCard
• Paypal

Payment Process
You are entering into a legal agreement with All charges
for orders placed on this website will appear on your payment statement as Tel Aviv Flowers. bills your payment method at the point of sale to ensure that work can begin on the design of your order.

Once you click “Place Order” in the check-out process,
will attempt to secure authorization. If there is a problem securing this authorization, you will be notified and prompted to use another payment method.
Service Fees
A service fee is applied for all orders placed on this website.

Order Confirmation
An order confirmation will appear upon completion of checkout. Confirmations are
also sent to the e-mail address entered during the checkout process.

All content, including images, are protected by copyright laws. 

All images on the website are owned by Tel, and any commercial use or display of those images and plagiarism of text, without approval, is strictly forbidden.